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Community Engagement + Communications Senior Associate

Posted April 27, 2022. Applications accepted until position is filled. 

Position overview

Zan Associates is in search of a full-time Senior Associate. This person would help to empower
communities to have a voice during the planning, designing and building phases for public infrastructure projects by providing community and engagement activities. In this position, you would be responsible for project management; staff oversight and workload coordination; quality control/assurance; work plan, schedule, and budget management; and marketing and proposal writing. You will plan, implement, and facilitate the community engagement and communication activities needed to complete the community engagement/communications scope of multiple projects.

About the position

In this Senior Associate-level position, you would be part of a team of planners, engagement
specialists, and communications professionals, reporting to the Operations Manager. You would lead community engagement and communications activities for infrastructure planning, design, and construction projects, and you would help to supervise support staff. Specific tasks associated with this role include:

  • Lead projects and tasks on behalf of Zan Associates, including management of project scope, 
    schedule, and budget.

  • Plan, implement, and facilitate community engagement plans and strategies, including in-person and virtual events, presentations, and interactive activities.

  • Advise clients and communities on strategies for reaching target populations.

  • Supervise associate-level staff and manage project-related support staff.

  • Prepare communications materials such as project fact sheets, event notifications, social media posts, and website content.

  • Prepare summary reports and meeting minutes.

  • Stay up to date on community engagement, communications, and social media trends and innovations.

  • Support company business development including proposal pursuits and writing, marketing and networking.

  • Support company strategic visioning process and implementation.

  • Occasional evening or weekend hours may be required.

Desired abilities and experience

The ideal person would have the following skills, experiences, and education:

  • Aligns with Zan’s core values:

    • Fun to be around and enjoys working with colleagues and clients

    • Resourceful and is a problem solver

    • Possesses a strong professional drive and work ethic

    • Confident in Zan’s area of work and presenting competing ideas

    • Driven to excellence

  • Master’s or Bachelor’s degree in urban planning, communications or a related field and 5 or more years of experience, or equivalent mix of education and work experience

  • Excellent organizational skills and the ability to work in a self-directed environment

  • Experiencing with project management and leading, support and inspiring a staff team

  • Strong written, verbal and visual communications skills

  • Experience and/or interest in the public process, planning and design, and infrastructure.

  • Proficiency with the MS Office software suite, including Word, Excel, and Powerpoint

  • Familiarity with multiple cultures and diverse perspectives is a plus

  • Proficiency in multiple languages is a plus

  • Experience supporting diversity, equity and inclusion principles a plus

  • Experience with ERSI GIS, Adobe Creative Suite, or web design software a plus.

  • Interest in career advancement


Salary range is $72,100-$115,000

Position location

Downtown Minneapolis. We offer a flexible work environment.

About Zan Associates

Zan Associates’ core focus is to build communities by giving people a voice. Our purpose is
to provide creative and authentic engagement, communications and planning primarily for infrastructure projects. We hire people who want to influence and shape the communities we live, play and work in. We value diverse perspectives, and we seek to elevate historically underserved communities. We provide employees with competitive salaries and benefits including medical, dental and retirement, and perks like a flexible work schedule and location, a transit pass or bicycle/vehicle parking, cell phone, and frequent company and team outings. We are located in downtown Minneapolis and work with a wide range of public agencies in the Twin Cities, throughout Minnesota and in the Pacific Northwest. More information about our firm can be found at

How to apply?

If you are ready to be part of the Zan Associates team, please send a cover letter with an explanation of why your experiences are relevant for this position along with your resume and references to Joy Miciano:


Zan Associates is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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